ServiceNow training and consulting, delivered by practitioners
Hands-on corporate training and flexible ServiceNow support from a team with 15+ years of combined platform experience. Online across India, or onsite at your office.
- 15+ yearscombined ServiceNow experience
- 12+ yearsdelivering ServiceNow training
- 20+ modulesfrom ITSM to Agentic AI
ITSM and Flow Designer upskilling for the service desk team
- Requested
- Scoped
- In training
- Completed
Corporate ServiceNow training
Instructor-led programs built around real implementation work. We shape each batch to your team's projects, roles and current skill level.
Online
Live, interactive sessions for teams and individuals anywhere, with hands-on lab exercises.
Onsite
Classroom training at your office in Bengaluru, or at other locations across India on request.
Corporate batches
Content customized to your instance, processes and roles, from new joiners to senior developers.
ServiceNow Administration (CSA)
Users, groups, roles, forms, lists, ACL basics, update sets and day-to-day admin tasks.
Scripting and Development (CAD)
Business rules, client scripts, script includes, GlideRecord and scoped application development.
Flow Designer and IntegrationHub
Flows, subflows, custom actions and spokes for no-code and low-code automation.
Service Portal and Employee Center
Portal pages, widgets, branding and the employee self-service experience.
Automated Test Framework (ATF)
Building test suites that protect your instance during upgrades and releases.
Reporting and Performance Analytics
Reports, dashboards, indicators and KPIs for operational visibility.
IT Service Management (ITSM)
Incident, Problem, Change, Request, Knowledge and SLA management.
IT Operations Management (ITOM)
Discovery, Service Mapping, Event Management and MID Server setup.
IT Asset Management (ITAM)
Hardware and Software Asset Management, lifecycle, normalization and license compliance.
CMDB and CSDM
CI classes, relationships, identification and reconciliation, and CSDM data modeling.
HR Service Delivery (HRSD)
HR cases, lifecycle events such as onboarding, and the employee portal experience.
Customer Service Management (CSM)
Cases, accounts, contacts, entitlements and the customer service portal.
Field Service Management (FSM)
Work orders, dispatching, scheduling and field technician workflows.
GRC / Integrated Risk Management (IRM)
Policies, controls, risk assessments, compliance and audit management.
Security Operations (SecOps)
Security Incident Response and Vulnerability Response workflows.
Strategic Portfolio Management (SPM)
Demand, project and portfolio management, plus Agile development.
REST and SOAP integrations
Inbound and outbound web services, Scripted REST APIs and authentication.
IntegrationHub and MID Server
Spokes, connections and secure integration with on-premise systems.
Third-party integrations
Connecting ServiceNow with common enterprise tools, end to end with error handling.
Now Assist (Generative AI)
Generative AI skills such as summarization and content generation for agents and developers.
Virtual Agent
Conversational topics and self-service automation for employees and customers.
AI Agents (Agentic AI)
Designing, configuring and testing AI agents and agentic workflows.
Certified System Administrator (CSA)
Topic-by-topic review and practice questions for the CSA exam.
Certified Application Developer (CAD)
Development concepts and practice for the CAD exam.
Certified Implementation Specialist (CIS)
Preparation for CIS exams such as ITSM, HRSD, CSM and Discovery.
ServiceNow consulting and support
Experienced ServiceNow professionals for implementation, development and ongoing support, on the engagement model that suits your team.
Implementation and module rollout
Set up ITSM, HRSD, CSM, ITOM, ITAM and more, following platform best practices.
Custom development
Business rules, client scripts, script includes, UI components and scoped applications.
Integrations
REST, SOAP, Scripted REST APIs, IntegrationHub spokes and MID Server connections.
CMDB setup and data health
CI class design, CSDM alignment, Discovery data quality and cleanup.
Upgrades and health checks
Upgrade planning, skipped-record review, ATF regression testing and instance assessments.
Administration and support
Day-to-day platform administration, enhancements and production issue resolution.
Now Assist and AI Agents enablement
Plan, configure and test generative AI skills, Virtual Agent and agentic workflows.
Knowledge transfer
Documentation and handover sessions so your internal team can own what we build.
Engagement models
Choose how you'd like to work with us. Every engagement is quoted to your scope.
| Model | Best for | How it works | Pricing |
|---|---|---|---|
| Hourly support | Quick fixes, troubleshooting and small enhancements | Book the hours you need, when you need them | Contact for quote |
| Monthly retainer | Ongoing admin or development work | A fixed block of support hours every month | Contact for quote |
| Dedicated resource | Teams that need an extra ServiceNow expert | Full-time or part-time consultant on a monthly contract | Contact for quote |
| Fixed-scope project | Implementations, integrations and migrations | Agreed deliverables, timeline and milestones | Contact for quote |
How we work
The same simple process for training batches and consulting engagements.
Talk to us
Share your team, goals and timelines on WhatsApp, phone or email.
Scope
We agree on modules or deliverables, schedule and a clear quote.
Deliver
Hands-on sessions or project work, with regular progress updates.
Support
Follow-up help, documentation and handover so the results stick.
About SN Tech Hub Solutions
SN Tech Hub Solutions is a team of experienced ServiceNow professionals with 15+ years of combined platform experience and 12+ years of delivering ServiceNow training.
We help organizations get more from ServiceNow, through training that builds real, hands-on skills and consulting support that fits how your team works: hourly, monthly or project-based.
Our trainers are working practitioners. Every session is built on scenarios from real enterprise implementations, not just theory.
Why teams choose us
- Practitioners, not just trainers. We work on live ServiceNow projects.
- Customized content. Training shaped to your processes and roles.
- Flexible engagement. Hourly, monthly or project-based support.
- Broad coverage. ITSM, ITOM, ITAM, HRSD, CSM, GRC/IRM, Integrations and AI.
What our learners and clients say
Feedback from people who attended our training or worked with us.
From our training sessions
Get a quote
Tell us what your team needs and we'll send a quote tailored to your scope.
- WhatsApp+91 79895 12436
- Phone+91 79895 12436
- LocationBengaluru, India. Online sessions across India and worldwide.
Need ServiceNow training or support for your team?
Share your requirements and get a quote tailored to your scope.